In The News – The Empathy Business

Featured in the Financial Times’ AI Clinic

Belinda Parmar shares practical advice on using AI for workplace communication without losing your authenticity. From choosing your words carefully to building trust through honest communication, her insights highlight why the human touch still matters in an AI-driven world.

The AI empathy gap: Why AI literacy should include emotional literacy

Jul 28, 2026

Belinda Parmar, CEO of The Empathy Business

Belinda discusses in this podcast
Why Empathy in Finance matters – June 2025

AI can ‘absolutely’ provide empathy, but will it replace advisers?

AI won’t fix the real issue with customer service

More women needed in technology

Can You Lay Someone Off With Empathy

Screen time is as addictive as junk food – how do we wean children off?

Harry Maguire’s right – you should need ID to access social media

Why empathy is a must-have business strategy

How to tackle a toxic boss

► Necessary Cookies Standard

Necessary cookies enable essential site features like secure log-ins and consent preference adjustments. They do not store personal data.

None

► Functional Cookies Remark

Functional cookies support features like content sharing on social media, collecting feedback, and enabling third-party tools.

None

► Analytical Cookies Remark

Analytical cookies track visitor interactions, providing insights on metrics like visitor count, bounce rate, and traffic sources.

None

► Advertisement Cookies Remark

Advertisement cookies deliver personalized ads based on your previous visits and analyze the effectiveness of ad campaigns.

None