“For anyone who works with The Empathy Business they will get a very frank assessment of how empathic their business is but with a strong commercial edge. Belinda and her team are able to identify the commercial opportunities from the insights they bring.”
“The Empathy Business was brilliant throughout – constructively challenging our culture, providing inspiration and innovation, and delivering tangible change. A refreshing and thought-provoking business.”
Tom Staples
Head of the Empathy Support Hub, Barclays Bank
“Working with The Empathy Business has given us a fresh perspective on the critical importance of empathy for both our colleagues and customers. We now have a clear view our areas of relative strength and weakness and actionable insight that will help make us an even more empathic and diverse organisation.”
Ian Cornelius
Commercial Director, Skipton Building Society
‘Empathy workshops transformed how Telefonica harnessed the power of corporate empathy.”
Rene Schuster
Former CEO, Telefonica Germany
“Every organisation and leader would benefit from the challenging business insight The Empathy Business delivered. It made me realise how desensitised I’d become to the ‘norms of communication.’ It also took behavioural economics to a new level.”